Rocket.Chat

Secure central platform for efficient internal communication and seamless customer interactions

Secure central platform for efficient internal communication and seamless customer interactions

‘With CCNet, we have a strong and professional partner at our side in the city of Cologne. The successful completion of the project to introduce Rocket.Chat at the City of Cologne would not have been possible without CCNet.’

René Jahnke, IT solution architect for the City of Cologne

Rocket.Chat Enterprise

Now conveniently available from our online shop.

Own your data, customise everything, integrate everything

Rocket.Chat – the flexible and powerful communication platform tailored specifically to the needs of your business.

Rocket.Chat offers a comprehensive solution for internal and external communication, setting the highest standards in terms of security, compliance, and adaptability.

Whether as a classic chat-video conferencing tool, for external customer support, or team collaboration – Rocket.Chat helps to shift business processes onto a single, completely centralized platform and consolidate resources. Data security is a top priority at Rocket.Chat, which is why Rocket.Chat can be hosted on your own servers.

Own your data, customise everything, integrate everything

Rocket.Chat – the flexible and powerful communication platform, tailored specifically to the needs of your business.

Rocket.Chat offers a comprehensive solution for internal and external communication, setting the highest standards in terms of security, compliance, and adaptability.

What is Rocket.Chat?

Rocket.Chat is one of the largest open-source communication platforms in the world.

Whether as a classic chat-video conferencing tool, for external customer support, or team collaboration – Rocket.Chat helps to shift business processes onto a single, completely centralized platform and consolidate resources.

Data security is a top priority at Rocket.Chat, which is why Rocket.Chat can be hosted on your own servers. If you want to learn more about the possibilities and potential of Rocket.Chat for your business, we are always available to offer advice.

May we introduce: Rocket.Chat 6.0 Enterprise

Security and GDPR compliance Plus Button
With the latest version 6.0, many known and open CVEs have been fixed to make Rocket.Chat even more secure for everyone. Improvements to the audit panel, a more extensive rights management option in LDAP and the creation of user-defined roles are available from version 6.0.
With the Enterprise Edition, it is now even easier to scale in large environments, whether via virtual machines or containers and microservices - with the new version, Rocket.Chat is more performant than ever. You can also send and receive an unlimited number of push notifications - optionally also as a secure push.
In version 6.0, the basic functionalities of Rocket.Chat have been expanded and improved - from read receipts to improvements to the UI, the integration of video conferences, the use of VoIP and omnichannel functionalities.
Improved functionality of the federation services based on the Matrix protocol, an official bridge to Microsoft Teams and the integration of Pexip, an on-prem video conferencing platform that meets the latest security standards, are now supported.
The exclusive Rocket.Chat marketplace gives you access to third-party apps and plugins that enable cross-software integrations. A newly introduced dark mode and full white labeling complete the experience.

Rocket.Chat powered by CCNet - a decision with consequences

German-language communication Plus Button
Nothing is more obstructive and avoidable than language barriers. That's why we offer German-language Rocket.Chat support, including a hotline and ticket system. In addition, we have a German-speaking sales team with excellent expertise in all aspects of Rocket.Chat.
We are very familiar with the requirements of the public sector and always work on the basis of the EVB-IT contract types. We are the first partner for the public sector in Germany and have the necessary expertise in order processing in the public sector.
Not only in the public sector, consulting on all matters of compliance concerns in terms of adhering to the GDPR, a data protection impact assessment, or IT security compliance is relevant. We help and advise in every case.
As a competent partner to the public sector in Germany, we have already implemented a number of complex, customer-specific requirements in the development area, such as a new authentication mechanism. We would also like to understand your infrastructure and develop tailor-made solutions together with you.
In order to offer you the best possible Rocket.Chat experience, we are happy to be at your side from start to finish (although there really is no such thing). To this end, we adhere to our ATKUSS principle: Analyze: First, we conduct an initial discussion about your personal framework conditions and goals and an optional live demo. Testing: We are happy to provide you with your own demo environment with POC support or answer basic questions that have arisen during our own tests. Conformity: Once the final decision for Rocket.Chat has been made, we move on to project planning and of course maintain the highest standards of conformity - in the public sector, for example, we work exclusively on the basis of EVB-IT contracts. Implement: We have already developed and implemented the plans for a successful and structured implementation. We are also happy to take on the complete and compliant implementation for you based on individual requirements. Training: A functioning environment on the technical side is a foundation, but does not lead to a high level of employee adoption. We train administrators and are available as technical consultants. Personalized training or webinars are also part of our repertoire. Support: Even when everything is done - we offer German-language support after going live or support you with projects that you may only want to realize three years after Rocket.Chat has gone live.
Our expertise in the customized implementation of Rocket.Chat in your environment is particularly noteworthy. Through numerous implementations, we have developed a standard procedure including a plan of measures that can be called up and adapted depending on the customer infrastructure. Thanks to our MongoDB expertise, we can also answer your last question.

Rocket.Chat: a complete portfolio for your needs

  • one

    Team Collaboration

    The basis for your internal communication: Team Collaboration enables real-time communication, secure file sharing and efficient project coordination, including text chat, audio and video conferencing and screen sharing, all on one platform.

  • two

    Chat Engine

    Take your communication to a new level by integrating all Rocket.chat functions into your company's chatbot. The chat engine allows you to develop an intelligent and customised chat solution, perfectly tailored to your customers and your company.a.

  • three

    Omni-Channel

    Connect with your customers through their preferred channels, such as e-mail, social media or live chat, and respond to their needs at any time. The omnichannel solution enables centralised management of all interactions, optimises communication and guarantees the best service on every channel.

  • four

    Marketplace

    Expand your platform with access to numerous apps. Rocket.Chat's app marketplace enables seamless integration of new functions or existing apps. This optimises workflows, speeds up processes and significantly increases productivity so that your team can work more effectively and collaboratively.

Rocket.Chat: a complete portfolio for your needs

As an official partner, CCNet offers comprehensive Rocket.Chat support

We support both medium-sized businesses and large enterprises, as well as public sector organizations, in the planning, implementation, introduction, and use of Rocket.Chat – always tailored to the specific environments and usage requirements of our customers.

CCNet is renowned for its IT expertise, supported by our team of data protection auditors. All our projects are planned from the outset with a clear focus on compliance, cybersecurity, and data protection requirements.

As an official partner, CCNet offers full Rocket.chat support

We support both medium-sized and large companies and public sector organizations in the planning, implementation, introduction and use of Rocket.Chat – always adapted to the specific environments and usage requirements of our customers.

CCNet is well known for its expertise in IT, supported by our team of data protection auditors. All our projects are planned from the outset with a clear focus on compliance, cybersecurity and data protection requirements.

This is how we ensure that the introduction of Rocket.Chat meets the exact needs of your company. Our experienced project management team oversees the process from the beginning, ensuring smooth communication and the implementation of process-oriented workflows.

Organise your demonstration session with us today

There is nothing better than experiencing features live and seeing how everything works in practice.

Our team of experts is ready to arrange a customized demonstration for you and answer all your questions about integrations, customizations, and more.

Our specialists not only have in-depth knowledge of Rocket.Chat, but also in IT, cybersecurity, and data protection. This ensures that your Rocket.Chat project meets the highest security and data protection requirements, including GDPR, ISO 27001, and other essential security protocols that are essential to your business.

Arrange your demo session with us today!

There’s nothing better than experiencing features live and seeing how everything works in practice.

Our expert team is ready to arrange a tailored demonstration for you and answer all your questions about integrations, customizations, and more.

Our specialists not only have deep knowledge of Rocket.Chat but also in IT, cybersecurity, and data protection. This ensures that your Rocket.Chat project meets the highest security and data protection requirements from the very first concept, including GDPR, ISO 27001, and other essential security protocols critical for your business.

Important advantages

  • Secure cloud, on-premise, and air-gapped deployments

  • Federated communication on a secure and open standard

  • Interoperability with cloud-hosted platforms

  • Full control over your data and protection of sensitive information with a fully GDPR-compliant solution

  • Native integration with Pexip is possible, offering secure video communication at military level.

  • BITV 2.0 Certification - A fully accessible and certified tool for diversity and inclusion

Specific reasons why you need this service

Specific reasons why you need this service

E2E encrypted, ISO 27001 certified and GDPR, CCPA, LGPD and HIPAA compliant.

Full control over your data & protection of GDPR-compliant solution

Manage your data with an on-premise option or with an ISO27001 certified cloud

100% customisable open source tool for your company

Bundled conversations with employees & customers with the Rocket.chat API (omni-channel)

Secure communication via Rocket.Chat, platform-independent

Companies we have worked with

We recently partnered with CCNet on the recommendation of one of our affiliates. We are impressed with the professional, analytical approach of CCNet Consulting following a 3-month analysis of our IT infrastructure. The... identification of the critical recommended actions in the areas of IT security and IT performance meets the highest IT standards.

city ​​Cologne
René Jahnke
IT solution architect for the city of Cologne

We have been relying on CCNet’s expertise for many years now. Thanks to their 24/7 support and rapid problem-solving abilities, we have been able to minimise our IT downtimes. In addition to the service, we would also like to mention the company’s project management expertise, which recently helped us tosuccessfully set up a new IT infrastructure.

Dott. photo by Christoph Dally
Dr. Christoph Dally
Attorney specialising in IT law and partner at Kanzlei B/R/K/S Rechtsanwälte. Notary law firm.

CCNet has been a long-standing partner to us, taking care of our network and server infrastructure and providing the related maintenance and support services. CCNet has also assisted us with documenting the implementation and fulfilment of all GDPR guidelines in all departments of our firm – a mammoth project that would probably have taken us years to complete alone!
CCNet helps us to concentrate on our core tasks and use our time to make our clients happy!

Ancla Logo
Ben Beul
IT/Onboarding Manager, ANCLA Logistik GmbH

During a workshop in the auditorium at our school, we were once again provided with a wealth of interesting, exciting information about data security and cyber crime. Pupils and teachers were presented with realistic, concrete situations to impart valuable knowledge on topics such as phishing emails and Big Data. It was clear from the pupils’ questions that the event was keeping up with the times. After the event, everyone was able to reflect on their own digital behaviours and go home with improved digital expertise. Our pupils are already looking forward to the next event!

MWS Logo
Claudia Fournier, Director of Studies
Department Head, Chamber of Industry and Commerce careers, Max-Weber-Schule

We have grown with CCNet for over 20 years and can always rely on them to operate a highly failsafe, state-of-the-art IT landscape. The support they offer, from the ticket system to the on-site technician service, is perfectly suited to our needs.... Thanks to the joint development of a security architecture, in-house seminars and GDPR support, we feel that we are in good hands – both now and in the future.

We truly value working and communicating with pleasant partners on an equal footing!

Photo by Cloos Arno
Arno Cloos
Managing Director, GTD-Graphit Technologie GmbH

We recently partnered with CCNet on the recommendation of one of our affiliates. We are impressed with the professional, analytical approach of CCNet Consulting following a 3-month analysis of our IT infrastructure. The... identification of the critical recommended actions in the areas of IT security and IT performance meets the highest IT standards.

Photo by Domenico Masone
Domenico Masone
Managing Director, Toyo Tanso Europe S.p.a.

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