3CX telephony solution
The 3CX phone system is the powerful communication solution for your business
The 3CX phone system is the powerful communication solution for your business
Typical communication issues like isolated information flows, missed calls or delayed responses are effectively resolved by 3CX. Features such as call forwarding, presence indicators or the integration of CRM systems ensure smoother operations, transparent communication and professional customer interaction – all in one user-friendly, cost-efficient solution.
3CX is a software-based communication system that combines IP telephony, video conferencing, live chat and CRM integration. It enables efficient and flexible communication via web client, desktop app or smartphone and integrates seamlessly into existing infrastructures. As a certified partner, we ensure that 3CX is optimally tailored to your company’s needs.
With 3CX, missed calls, isolated information flows and late responses are a thing of the past. With functions such as call forwarding, presence display and CRM connection, 3CX improves internal communication and strengthens customer contact.
The solution combines telephony, video meetings and chat in a user-friendly application that works on a PC, smartphone or in a browser. We make sure that 3CX is the perfect fit for your company.
Videoconferencing
Conduct your meetings directly in the browser with HD quality, whiteboard, chat function and screen sharing, no additional software or downloads required.
Live Chat and Messaging
Integrate live chat into your website for direct customer contact. Visitors can instantly reach support to ask questions or get help, no extra software needed.
Call Center Features
Use queues, call forwarding, and real-time stats for optimal service. Smart routing and voice menus improve reachability and ensure efficient call distribution.
Mobile Apps and Web Client
Use mobile apps and the web client for flexible communication from anywhere. Staff remain reachable in home office or on the go – securely and efficiently.
Why switch to 3CX?
With 3CX, you get a portable and redundant telecommunications solution that stands out from competitors through its user-friendly interface and comprehensive feature set.
With savings of up to 80% compared to traditional phone bills, using 3CX helps minimize your ongoing telephone costs – without compromising on quality.
If you’d like to learn more about the many use cases and features of 3CX, feel free to contact us for more information or visit the official 3CX website at www.3cx.de.
Why switch to 3CX?
3CX is a flexible and user-friendly communication solution that combines telephony, video conferencing and chat in one platform. It can be easily integrated into existing systems and ensures reliability.
At the same time, 3CX enables location-independent, mobile accessibility. Companies benefit from cost savings of up to 80 percent - without compromising on quality or convenience.
For more information, please contact us directly or visit www.3cx.de.
3CX VoIP: Security for Your Business Communication
The 3CX phone system sets standards in VoIP security. With features such as automatic SSL certificate creation and an integrated failover mechanism, 3CX offers protection against potential attacks. These functions ensure not only the integrity of your communication but also its continuous availability.
As your IT partner, we work with you to determine the best deployment method for your needs—whether installed locally, as a virtual machine, hosted, or in your private cloud. We place particular emphasis on the highest data protection standards and the integration of appropriate security solutions tailored to your business.
For more information about our IT security solutions, please visit our page:
Our Services as a 3CX Partner at a Glance
01 | Comprehensive Implementation
- From requirements analysis and technical planning to full deployment – we support you every step of the way to ensure a smooth introduction of your 3CX phone system.
02 | Integrated Security
- We integrate advanced security features directly into your communication solution to reliably protect your systems against unauthorized access, data loss, and cyberattacks.
03 | Certified Expertise
- Our experienced technicians are 3CX-certified and possess in-depth knowledge of network infrastructure, VoIP technologies, and IT security standards.
04 | Security Analysis & Compliance Consulting
- We identify vulnerabilities in your communication infrastructure and help you meet requirements such as GDPR and NIS2 through tailored security concepts.
05 | User Training
- We train your employees and administrators in the effective use of the 3CX platform – practical, clear, and tailored to your specific roles.
06 | Reliable Support
- Benefit from end-to-end encryption and enhanced security features. Your calls and data remain well protected thanks to modern technology.
Advantages for Your Business
Scalable Service
Grows with your business and adapts flexibly to your needs.
Direct Expert Support
Fast assistance directly from professionals – no call center detours.
Seamless Integration
Integrates smoothly into your existing infrastructure.
GDPR-compliant & audit-ready
Meets all legal requirements for data processing.
Future-proof
The service evolves continuously through updates, monitoring, and feedback.
High service availability
Reliable systems with minimal downtime.
Transparent communication
Clear points of contact and comprehensible processes throughout the project.
Simple management
User-friendly interface for fast and efficient administration.
Customization
Solutions tailored precisely to your specific requirements.
Your licensing costs
Standard Edition
- Essential features for small businesses
- Unlimited extensions
- Web client and mobile apps
- Basic telephony with IVR and call forwarding
- No advanced call center or CRM features
Pro Edition
- All features of the Standard Edition plus
- Advanced call center features (e.g. call queues, SLA alerts)
- CRM integration
- Reporting features and call recording
- Microsoft 365 integration
- Suitable for businesses with higher communication and analytics needs
Enterprise Edition
- All features of the Pro Edition plus:
- Advanced redundancy and failover options
- Extended video conferencing capabilities
- Custom branding options for web client and apps
- Ideal for large enterprises with complex communication needs
Why this service is beneficial for you
Relief for internal resources
You save time and effort as we reliably handle complex tasks.
Fast results without lengthy onboarding
You benefit directly from our experience, with no long lead times.
Tailored advice instead of standard solutions
The service is customized to your specific requirements.
Transparent cost structure
No hidden fees. You know what to expect from the start.
Future-proof solution
Our implementation considers scalability and adaptability.
Minimization of risks through professional execution
Potential issues are identified before they become problems.
Why this service is beneficial for you
Unternehmen, mit denen wir gearbeitet haben
CCNet has been a long-standing partner to us, taking care of our network and server infrastructure and providing the related maintenance and support services. CCNet has also assisted us with documenting the implementation and fulfilment of all GDPR guidelines in all departments of our firm – a mammoth project that would probably have taken us years to complete alone!
CCNet helps us to concentrate on our core tasks and use our time to make our clients happy!
During a workshop in the auditorium at our school, we were once again provided with a wealth of interesting, exciting information about data security and cyber crime. Pupils and teachers were presented with realistic, concrete situations to impart valuable knowledge on topics such as phishing emails and Big Data. It was clear from the pupils’ questions that the event was keeping up with the times. After the event, everyone was able to reflect on their own digital behaviours and go home with improved digital expertise. Our pupils are already looking forward to the next event!
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We have grown with CCNet for over 20 years and can always rely on them to operate a highly failsafe, state-of-the-art IT landscape. The support they offer, from the ticket system to the on-site technician service, is perfectly suited to our needs.... Thanks to the joint development of a security architecture, in-house seminars and GDPR support, we feel that we are in good hands – both now and in the future.
We truly value working and communicating with pleasant partners on an equal footing!
We recently partnered with CCNet on the recommendation of one of our affiliates. We are impressed with the professional, analytical approach of CCNet Consulting following a 3-month analysis of our IT infrastructure. The... identification of the critical recommended actions in the areas of IT security and IT performance meets the highest IT standards.
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We have been working closely and happily with CCNet for years at BeMyPT GmbH. As a digital provider of health solutions for companies, reliability and digital competence are our top priorities, especially in the areas of data protection, data security, and the ongoing development of our digital platform. CCNet delivers exactly that. We look forward to continuing our successful collaboration.
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Give us a call
We are available Mon - Fri from 8:00 a.m. to 5:00 p.m. or by appointment. We kindly request that contract customers use the special telephone numbers provided to them when contacting us.
Use our contact form
Alternatively, you are welcome to drop by
Philipp-Reis-Straße 4
35398 Gießen, Germany
We recently partnered with CCNet on the recommendation of one of our affiliates. We are impressed with the professional, analytical approach of CCNet Consulting following a 3-month analysis of our IT infrastructure. The... identification of the critical recommended actions in the areas of IT security and IT performance meets the highest IT standards.
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